SMS Terms & Conditions
Last updated: July 9, 2026
These SMS Terms & Conditions govern the text (SMS) messaging program offered by Jacobs Insurance Agency, LLC ("Jacobs Insurance," "we," "us," or "our"). By opting in to receive text messages from us — through a web form, in person, by phone, or by texting us — you agree to these terms.
Program Description
When you opt in, you agree to receive SMS messages from Jacobs Insurance Agency. Messages may include:
- Quote follow-ups and information about coverage you requested
- Policy, billing, renewal, and account notifications
- Appointment and document reminders
- Customer service replies and general assistance
By opting in to SMS from a web form or other medium, you are agreeing to receive SMS messages from Jacobs Insurance Agency, LLC. This includes SMS messages for quote follow-ups, policy and account notifications, appointment reminders, and customer service. Message frequency varies. Message and data rates may apply. See our Privacy Policy and the terms below. Reply HELP for help. Reply STOP to any message to opt out.
Message Frequency
Message frequency may vary depending on your interactions with us and the status of your quotes and policies.
Cost
Message and data rates may apply. These charges are billed by and payable to your mobile service provider. Jacobs Insurance Agency does not charge for the messages themselves.
Opt Out — Reply STOP
You can cancel the SMS service at any time by texting STOP to the number you receive messages from. After you send STOP, we will send a confirmation message and then stop sending SMS messages. If you want to join again, you can opt in as before and we will resume sending messages.
Help — Reply HELP
For assistance, text HELP to the number you receive messages from, or visit our website at jacobsinsured.com. You can also reach us at (832) 514-3422 or info@jacobsinsured.com.
Carriers
Carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission by your mobile service provider and is not guaranteed.
Privacy
Your privacy is important to us. Text messaging originator opt-in data and consent are not shared with any third parties or affiliates. Please review our Privacy Policy for details on how we collect, use, and protect your information.
Changes to These Terms
We may update these SMS Terms & Conditions from time to time. The "Last updated" date above reflects the most recent changes.
Contact Us
Jacobs Insurance Agency, LLC
Sugar Land, TX 77498
Phone: (832) 514-3422
Email: info@jacobsinsured.com
For privacy details, visit our Privacy Policy. For these Terms of Service, visit jacobsinsured.com/sms-terms.