Privacy Policy
Last updated: August 24, 2026
Jacobs Insurance Agency, LLC ("Jacobs Insurance," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have. It applies to our website (jacobsinsured.com), our quote and contact forms, and our text (SMS) messaging program.
Information We Collect
We collect personal information that you provide directly to us and information needed to quote, bind, and service insurance policies, including:
- Contact information — name, mailing address, email address, and phone number.
- Insurance and quoting information — property address, date of birth, current carrier, coverage details, driver and vehicle information, and other details needed to prepare a quote or service a policy.
- Communications — messages, documents, and information you send us by web form, email, phone, or text message.
- Website usage information — basic technical data such as browser type and pages visited, used to operate and improve the site.
How We Use Your Information
We use the personal information we collect to:
- Prepare insurance quotes and respond to your requests and inquiries.
- Bind, issue, and service insurance policies and process related transactions.
- Communicate with you about your quotes, policies, coverage, renewals, and account — by phone, email, or text message when you have opted in.
- Comply with legal, regulatory, and licensing obligations.
- Operate, maintain, and improve our website and services.
How We Share Your Information
We share personal information only as needed to provide our services and as required by law, including with:
- Insurance carriers, managing general agents, and underwriters — to obtain quotes and to bind and service your policies.
- Service providers — vendors who help us operate our business (for example, agency management, document storage, and communications platforms), who are bound to protect your information.
- Legal and regulatory authorities — when required by law, regulation, or valid legal process.
We do not sell your personal information.
SMS/Text Messaging Consent. We do not sell or share your SMS opt-in information, mobile phone number, or text messaging consent with any third parties or affiliates for marketing purposes. SMS consent is not shared with third parties.
Quoting Tools on Our Website
Some pages on our website embed quoting tools operated by insurance companies and their technology partners. Our flood insurance page and our life insurance page each use one. When you enter information into one of these tools, such as a property address or the details a quote requires, that information goes to the company operating the tool so it can produce your quote. It is handled under that company's own privacy policy, which we do not control.
These tools may also set their own cookies or collect basic technical information about your visit. If you would rather not use them, you can request a quote by phone, by text, or through our standard quote form, and we will shop it for you ourselves.
Text (SMS) Messaging Privacy
If you opt in to receive text messages from Jacobs Insurance Agency, we use your mobile number only to send the messages you requested (such as quote follow-ups, policy and account notifications, and customer service replies). Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP, and you can get help by replying HELP or by contacting us at the number below. Our full text messaging terms are described in our SMS Terms & Conditions.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information. No method of transmission or storage is completely secure, but we work to protect your information consistent with applicable law, including the Gramm-Leach-Bliley Act (GLBA).
Your Choices
You may opt out of text messages at any time by replying STOP. You may ask us to update your contact information or request that we stop contacting you for marketing purposes by using the contact information below.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent changes.
Contact Us
Jacobs Insurance Agency, LLC
Sugar Land, TX 77498
Phone: (832) 514-3422
Email: info@jacobsinsured.com